Effective Date: 17.02.2025

Thank you for shopping with us! We want to ensure you have a clear understanding of our shipping policies.

1. Shipping Locations
We offer shipping to both domestic and international locations.

2. Shipping Methods
We provide standard shipping options. As a special offer, standard shipping is available at no cost to you.

3. Processing Time
Orders are typically processed within 1 to 3 business days before shipping.

4. Shipping Costs
Shipping is free for all orders. We also offer a flat rate shipping option for any applicable charges.

5. Delivery Times
Estimated delivery times range from 7 to 14 days, depending on the shipping destination.

6. Order Tracking
Once your order has shipped, tracking information will be sent to you via email to keep you updated on your shipment’s status.

7. Damaged or Lost Shipments
To ensure baggage insurance on your order, we require customers to record a video while opening the package upon delivery. This video is necessary to activate our insurance. In the event of a lost item, we will issue an immediate refund once we confirm the shipment is lost.

8. Returns and Exchanges
For returns or exchanges, we also require a video of the unboxing process. This provides the necessary proof required to process your request. Without this video, we cannot approve refunds or exchanges.

If you have any questions about our shipping policy, please feel free to contact our customer service team.

Contact Us:
asas.shop.uk@gmail.com